RAG systems, short for Retrieval Argument Generation, are a new type of AI system that combine the advantages of semantic searches and argument generation. They enable companies to utilise their data more efficiently and serve their customers better.

What are RAG systems?

RAG systems consist of two components: a semantic search engine and an argumentation generator. The semantic search engine searches for relevant information in a large data set. The argumentation generator uses this information to generate arguments that are relevant to a specific question or enquiry.

Functions of RAG systems

RAG systems offer a range of features that can be beneficial to organisations. These include:

Semantic search: RAG systems can perform semantic searches that understand and interpret natural language. This enables organisations to find relevant information more quickly and easily.
Fast document access: RAG systems can find and open documents faster and easier. This can increase employee productivity and improve customer satisfaction.
Document clustering: RAG systems can automatically group documents based on their content. This can help companies to better organise and manage their data.
Text generation: RAG systems can generate text that is relevant to a specific question or enquiry. This can help companies to better inform and advise their customers.
Translation: RAG systems can translate texts between different languages. This can help companies to better reach their global customers.

Advantages for SMEs

RAG systems offer SMEs a number of benefits. These include:

Increased efficiency: RAG systems can increase business efficiency through faster and easier searching, document access and text generation.
Improved customer satisfaction: RAG systems can improve customer satisfaction through better information provision and advice.
New business opportunities: RAG systems can open up new business opportunities for companies, e.g. by providing personalised offers or content translation.

Data protection compliance

When selecting a RAG system, it is important to pay attention to data protection compliance. Companies must ensure that their data is protected against unauthorised access.

There are a number of RAG systems on the market that are GDPR compliant. These systems use encryption and other security measures to protect companies’ data.

Conclusion

RAG systems are a promising new technology that can help companies utilise their data more efficiently and serve their customers better. When selecting a RAG system, companies should pay attention to data protection compliance.